Shipping Policy

At SUD Foods & Spices, we strive to deliver your order safely, quickly, and in perfect condition. Please read our shipping policy to understand how we process and deliver your orders.

Order Processing

• All orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During festive seasons or promotional events, processing times may be slightly longer.

Delivery Time

• Metro Cities: 2–5 business days
• Other Locations: 3–7 business days
• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are calculated automatically at checkout based on your delivery location and order value. Any promotional free shipping offers will be displayed during checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email or SMS with your tracking details so you can monitor your shipment until delivery.

Delivery Address

Please ensure that your shipping address, contact number, and PIN code are accurate when placing your order. SUD Foods & Spices cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Damaged or Missing Orders

If your order arrives damaged, tampered with, or incomplete, please contact us within 48 hours of delivery with your order number and clear photos of the package. Our team will investigate the issue and provide an appropriate resolution.

Need Assistance?

If you have any questions regarding your shipment or delivery, our customer support team is happy to assist you. Simply contact us through our Contact Us page or email us with your order details, and we'll respond as quickly as possible.